Shipping and Handling |

SHIPPING

Shipping and handling

Country	Shipping Provider	kind of shipping	Currency	<1kg	<5kg	<8kg	<10kg	<15kg	<30kg	<31kg	<50kg
Monaco	GLS	Standard	EUR	9.00	9.00	9.00	9.00	9.00	9.00	9.00	9.00
Luxembourg	GLS	Standard	EUR	9.00	9.00	9.00	9.00	9.00	9.00	9.00	9.00
Liechtenstein	GLS	Standard	EUR	9.00	9.00	9.00	9.00	9.00	9.00	9.00	9.00
Netherlands	GLS	Standard	EUR	9.00	9.00	9.00	9.00	9.00	9.00	9.00	9.00
Belgium	GLS	Standard	EUR	9.00	9.00	9.00	9.00	9.00	9.00	9.00	9.00
France	GLS	Standard	EUR	9.00	9.00	9.00	9.00	9.00	9.00	9.00	9.00
Finland	GLS	Standard	EUR	9.00	9.00	9.00	9.00	9.00	9.00	9.00	9.00
South Korea	(UPS)	Standard	EUR	29.41	29.41	42.02	42.02	50.42	84.03	84.03	84.03
Japan	(UPS)	Standard	EUR	29.41	29.41	42.02	42.02	50.42	84.03	84.03	84.03
Cyprus	GLS	Standard	EUR	50.00	50.00	70.00	70.00	100.00	200.00	200.00	200.00
Ireland	GLS	Standard	EUR	13.00	13.00	13.00	13.00	13.00	16.00	16.00	16.00
Malta	GLS	Standard	EUR	50.00	50.00	70.00	70.00	100.00	200.00	200.00	200.00
Singapore	(UPS)	Standard	EUR	21.01	21.01	29.41	29.41	37.82	50.42	50.42	50.42
Hong Kong SAR China	UPS Hong Kong	Standard	EUR	16.81	16.81	25.21	25.21	29.41	58.82	58.82	58.82
Croatia	GLS	Standard	EUR	5.00	8.00	10.00	10.00	12.00	12.00	0.00	0.00
United Kingdom	GLS	Standard	GBP	10.08	10.08	10.08	10.08	10.08	15.13	15.13	15.13
Slovakia	GLS	Standard	EUR	11.20	11.20	14.10	14.10	18.60	22.30	22.30	22.30
Romania	GLS	Standard	EUR	17.00	17.00	20.00	20.00	24.60	28.30	28.30	28.30
Lithuania	GLS	Standard	EUR	17.00	17.00	20.00	20.00	24.60	28.30	28.30	28.30
Latvia	GLS	Standard	EUR	7.80	7.80	7.80	7.80	7.80	7.80	7.80	7.80
Hungary	GLS	Standard	EUR	8.20	8.20	8.20	8.20	8.20	8.20	8.20	8.20
Greece	GLS	Standard	EUR	35.00	35.00	45.00	45.00	65.00	100.00	100.00	100.00
Estonia	GLS	Standard	EUR	30.00	30.00	35.00	35.00	40.00	50.00	50.00	50.00
Bulgaria	UPS Europa EUR	Standard	EUR	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Czech Republic	GLS	Standard	EUR	14.50	14.50	14.50	14.50	14.50	14.50	14.50	14.50
Austria	GLS	Standard	EUR	4.74	4.74	4.74	4.74	4.74	9.58	9.58	9.58
Slovenia	GLS	Standard	EUR	30.00	30.00	35.00	35.00	45.00	60.00	60.00	60.00
Italy	GLS	Standard	EUR	16.40	16.40	16.40	16.40	16.40	16.40	16.40	16.40
Poland	GLS	Standard	EUR	13.00	13.00	13.00	13.00	13.00	15.00	15.00	15.00
Denmark	GLS	Standard	DKK	30.00	30.00	30.00	30.00	30.00	30.00	30.00	30.00
Sweden	GLS	Standard	SEK	68.28	68.28	68.28	68.28	68.28	68.28	68.28	68.28
Portugal	GLS	Standard	EUR	16.00	16.00	16.00	16.00	16.00	16.00	16.00	16.00
Norway	GLS	Standard	NOK	79.83	79.83	79.83	79.83	79.83	79.83	79.83	79.83
Spain	GLS	Standard	EUR	16.00	16.00	16.00	16.00	16.00	16.00	16.00	16.00
Germany	UPS	Standard	EUR	6.70	6.70	6.70	6.70	6.70	9.54	11.29	0.00
Germany	UPS	Saver	EUR	10.21	11.85	11.85	16.56	16.56	27.77	29.30	0.00
Germany	UPS	Express	EUR	15.67	17.03	17.03	21.22	21.22	35.09	37.07	0.00

UPS shipping rates

We offer three different types of shipments
- Standard
- Express Saver
- Express
The various types of shipments have their own rates and delivery times. You are able to view all details and decide which one suits you best while ordering.
Your shipment will be delivered by UPS. We cannot guarantee for any delivery times given by UPS. UPS’s delivery times are non-binding. However, in a few cases UPS may guarantee a certain delivery time. Should this delivery time be exceeded, UPS will certainly cover all shipping fees in this case. Further liabilities are excluded.

Returning new articles

There is more than one way to return articles. Please note that all articles have to be returned to the address from which they originated.
e-shop-direct.com return service
- You will find a return service on our web site which allows you to return articles easily and comfortably. Follow this link to reach the return service.
- You may also call our customer service which will help you getting your return on the way:
  - +49 (0)8158 / 454 38 62 from Germany
- Call-back service: We will gladly call you. Just click on the following link and you will receive our call: Call-back service

Tracking

As soon as the package is being shipped you will receive an email informing you about the tracking-number. You are able to track your shippment using the tracking system of the shipping service provider
Feel free to call us in order to receive information about the progress of your shipment and the estimated date of delivery. You will reach our customer service calling
- +49 (0)8158 / 454 38 62

Insurance/Damages in transit

Every shipment is insured up to a value of 500,00€. During the process of ordering you may contract an additional insurance for the amount exceeding this basic insurance. The fees depend on the value of the order itself as well as the destination country. You may check these costs for the corresponding order during the process of ordering.

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